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Delivery Options

At OYAAH, we are committed to providing reliable and timely delivery of your orders. This Delivery Options Policy explains the delivery methods we offer, estimated delivery times, fees, and other important information related to order fulfillment. By placing an order with us, you agree to the terms outlined in this policy.

1. Delivery Methods

We offer the following delivery options:

  1. Standard Home Delivery

    • Estimated delivery: 2–5 business days.

    • Delivery fee: 10$ per order.

  2. Express Delivery

    • Estimated delivery: 1–2 business days.

    • Delivery fee: 20$ per order.

  3. Store Pickup / Click & Collect

    • Orders can be picked up at our store location(s) within Timeframe.

    • No delivery fee.

    • Available at our Addresses.

  4. Scheduled Delivery

    • Customers may select preferred date and time during checkout.

    • Delivery availability is subject to confirmation.

    • Delivery fees may vary based on time slots.

2. Delivery Areas

We currently deliver to the following locations:

  • UK ( United Kingdom ).

  • Please note that some remote areas may not be serviced.

For areas outside our delivery coverage, orders may be canceled or redirected.

3. Delivery Fees

Delivery charges are calculated based on:

  • Order weight or volume

  • Selected delivery method

  • Delivery location

Free Delivery: Orders over  qualify for free standard delivery.

4. Delivery Schedule

  • Orders placed before 2:00 PM are eligible for same-day delivery (where available).

  • Orders placed after cut-off time will be delivered the next business day.

  • Deliveries are not made on public holidays or during unexpected service interruptions.

5. Order Tracking

Once your order is dispatched, you will receive:

  • Email and/or SMS confirmation

  • Tracking number and link (if applicable)

You can monitor your order status at any time through your account or our website.

6. Delivery Issues

If your order:

  • Is delayed

  • Arrives damaged

  • Is incorrect

Please contact our customer support team at [Insert Contact Information] within [Insert Number] days of delivery. We will review your case and arrange for a replacement, refund, or resolution as applicable.

7. Changes to Delivery Details

Customers may request changes to the delivery address or time before the order is dispatched. Changes cannot be guaranteed after the order has been shipped.

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