Delivery Options
At OYAAH, we are committed to providing reliable and timely delivery of your orders. This Delivery Options Policy explains the delivery methods we offer, estimated delivery times, fees, and other important information related to order fulfillment. By placing an order with us, you agree to the terms outlined in this policy.
1. Delivery Methods
We offer the following delivery options:
Standard Home Delivery
Estimated delivery: 2–5 business days.
Delivery fee: 10$ per order.
Express Delivery
Estimated delivery: 1–2 business days.
Delivery fee: 20$ per order.
Store Pickup / Click & Collect
Orders can be picked up at our store location(s) within Timeframe.
No delivery fee.
Available at our Addresses.
Scheduled Delivery
Customers may select preferred date and time during checkout.
Delivery availability is subject to confirmation.
Delivery fees may vary based on time slots.
2. Delivery Areas
We currently deliver to the following locations:
UK ( United Kingdom ).
Please note that some remote areas may not be serviced.
For areas outside our delivery coverage, orders may be canceled or redirected.
3. Delivery Fees
Delivery charges are calculated based on:
Order weight or volume
Selected delivery method
Delivery location
Free Delivery: Orders over qualify for free standard delivery.
4. Delivery Schedule
Orders placed before 2:00 PM are eligible for same-day delivery (where available).
Orders placed after cut-off time will be delivered the next business day.
Deliveries are not made on public holidays or during unexpected service interruptions.
5. Order Tracking
Once your order is dispatched, you will receive:
Email and/or SMS confirmation
Tracking number and link (if applicable)
You can monitor your order status at any time through your account or our website.
6. Delivery Issues
If your order:
Is delayed
Arrives damaged
Is incorrect
Please contact our customer support team at [Insert Contact Information] within [Insert Number] days of delivery. We will review your case and arrange for a replacement, refund, or resolution as applicable.
7. Changes to Delivery Details
Customers may request changes to the delivery address or time before the order is dispatched. Changes cannot be guaranteed after the order has been shipped.